Last modified: November 27, 2017

JLife Food Store Terms and Conditions

Please take a moment to read these online shopping terms and conditions carefully to understand how they apply to your online purchase of any products, services or use of this Website in any way (“Shopping Terms).

By accessing the website, you agree to be bound by these Shopping Terms. If you do not agree with these Shopping Terms, please do not use the website. If you have any questions regarding these Shopping Terms, please contact us.

Amended or Updated Terms

We reserve the right to unilaterally change these Shopping Terms at any time and in any way without notice. You should check these Shopping Terms frequently as your continued use of the website will mean you accept any amended or revised terms. Please do not assume that the same Shopping Terms apply to future orders or delivery requests.


These Shopping Terms may contain terms and phrases which have a specific meaning and are listed below. In these Shopping Terms, headings are for convenience only and shall not be used in its interpretation.

Unless we indicate to the contrary, any references in these Shopping Terms to any gender includes the other genders, a natural person includes an artificial or juristic person and vice versa, the singular includes the plural and vice versa.

When any number of days is prescribed, such number shall exclude the first day and include the last day unless the last day falls on a Saturday, Sunday or official public holiday in the Republic of South Africa, in which case the last day shall be the next succeeding day which is not a Saturday, Sunday or official public holiday in the Republic of South Africa;

The following expressions shall bear the meanings assigned to them below and related expressions shall bear corresponding meanings –

  • we”JLife” “our” means Gesher NPC, a non-profit company registered according to the laws of the Republic of South Africa, with registration number. 2015/051972/08, which has its registered office at 580 Louis Botha Avenue, Gresswold, 2090;
  • website” means the website located at http://www.; and
  • you” and “users” means the website’s user/s and/or any purchaser of JLife’s products or services.

Product Sales and Delivery

All products and services displayed on our website are subject to availability and will be delivered only within restricted areas where we deliver to, as specified on the website. All prices shown on our website are quoted in South African Rands and are valid and effective only in the Republic of South Africa. We reserve the right to discontinue or change the specifications of our products and services from time to time and without notice. We will inform you as soon as possible if any products or services ordered by you are not available.


When you place your order, funds equal to the total value of your order will be charged to the card with which you are paying with or to the bank account which you nominate during the checkout process. You hereby authorize JLife to debit the total amount payable for the goods ordered by you when completing your order.

By submitting your order and payment card details you warrant that you are authorized to make payment with the payment card or from the bank account and that there are sufficient funds available to pay for the order.

The bearer of a gift card may use the gift card to place an order on the website, subject to their being available funds remaining on the gift card. A gift card is valid for a period of [insert time period] from date of activation or until full redemption thereof, whichever occurs earlier. Should the gift card be topped-up, then it will remain valid for a period of [insert time period] from date of top-up or on full redemption thereof, whichever occurs earlier, irrespective of the activation date.

Stock Availability

We cannot always guarantee stock availability. If we are unable to supply certain items or quantities ordered, you nevertheless hereby agree to accept the rest of the delivery and make payment for the items delivered.


Orders for each week’s delivery will close on Tuesdays at 18:00. All orders made after this time, will only be delivered the following Thursday.

Confirmation of Orders

Your offer is deemed to be accepted when you receive an order confirmation, electronically or otherwise.


Deliveries are made on Thursdays, between 9 a.m. – 6 p.m.

On delivery, you will receive our delivery note showing a summary of the items delivered.  You will receive by email a detailed tax invoice showing the product price details, the delivery fees, and the amount debited from your payment card or bank account. You or your authorized representative will be asked to sign a duplicate copy of the delivery note to confirm receipt. Any person other than yourself who receives the products at the delivery address is presumed to be authorized to accept delivery on your behalf.

It is your responsibility to be present when the products are delivered. Should no-one be in attendance at the time of delivery, the driver will then deliver the products to a storage facility located at Lyndhurst Place (Corner of Johannesburg Road and Dartford opposite MacDonald’s (Shop is next to the TV repair store)  (“the Lyndhurst Store”) at the end of the day on which the attempted delivery has taken place. Any products delivered to the Lyndhurst Store must be collected the next day, being a Friday, from the Lyndhurst Store.. We reserve the right to charge an additional delivery fee should it be deemed necessary. Notwithstanding, our liability for any delay in delivery is strictly limited to re-delivery at a later agreed time at no additional charge.

Returns and refunds

We are volunteers and a not for profit company and accordingly, are unable to deal with traditional customer care issues. Therefore, although we are committed to supplying the best available quality products and services, if it should happen that you receive items that are not to your liking, there are no returns or refunds. We simply don’t have the resources to manage such matters.

Law and Arbitration

These Shopping Terms are governed by the laws of the Republic of South Africa. Any dispute arising in relation to these Shopping Terms shall, to the extent permitted by law, be referred to arbitration in Johannesburg at a venue of our choice applying the Uniform Rules of the High Court of South Africa.

Our Services

We reserve the right to suspend our services or any part thereof or terminate your account at any time if we, in our sole discretion, determine that you are not using the services in compliance with these Shopping Terms or if we believe the information provided by you is untrue, inaccurate or incomplete.


We send out various newsletters and other marketing material. You are free to unsubscribe from any marketing material at any stage.

Personal Information and Privacy

Your privacy matters to us and we are committed to the protection of your personal information. You can find out more about this in our Privacy Statement.

Accuracy of Content

All reasonable steps are taken to ensure that the information accessed via our website is accurate and up-to-date.  We do not however represent or warrant that the content or information displayed in our Website is always accurate, complete and/or current.

Any comments uploaded by users or any authorized experts on the website are their opinions alone and do not necessarily represent our views, opinions, beliefs or values.

Your Comments

We value your comments, ideas, suggestions and feedback. By sending us your comments you agree that we may use them for commercial or community purposes (including using them to endorse our products, stores or brands) without any compensation to you and you grant us a non-exclusive license to do this. We will not respond to or maintain your comments.

You agree not to use any obscene, indecent, or offensive language or to post any material that is defamatory, abusive, bullying, harassing, racist, hateful or violent in any manner whatsoever. We disclaim any liability towards any third party regarding your comments and you agree to indemnify us for any losses suffered of whatsoever nature and howsoever arising from any claims against us in relation to your comments.

You agree not to post comments which violate the right(s) of any third party, including copyright, trademark, privacy or any other personal or proprietary right.

Intellectual Property

All rights, including copyright, trade mark and other intellectual property rights embodied in any logos, text, images, video, audio or other material on our website is our property. Unauthorized use, reproduction, modification and/or distribution of the content thereof is strictly prohibited and constitutes an unlawful infringement of our intellectual property rights.

You agree not to disrupt, overwhelm, attack, modify, reverse engineer or interfere with the website or its associated software, hardware and/or servers in any way, and you agree not to impede or interfere with others’ use of the Website.

Advertising and Hyperlinks

External hyperlinks may appear on our websites, mobi-sites or apps. We do not necessarily have a relationship with any third party which is linked to our website, nor does a link signify our endorsement of the third party, its products and/or services. Your reliance on any information contained in such third party material is entirely at your own risk.

We accordingly accept no responsibility or liability whatsoever for any material or information that is not controlled by us.

Disclaimers and Exclusions of Liability

Use of our Services is entirely at your own risk. 
We make no representations or warranties of any kind, whether express or implied. We do not warrant that the functions provided by the Services will be uninterrupted or error free, or that the services or the servers that make them available are free from viruses or other harmful components. We accept no liability, to the fullest extent permitted by law, for any direct, indirect, incidental, special or consequential loss or damage of any kind whatsoever or howsoever caused arising from the access or use of our services or the purchase of any of our products or services. You agree, to the fullest extent permitted by law, to indemnify us, our employees, agents or representatives against any loss or damage suffered or liability incurred by reason of any act or omission on your part or that of any third party acting on your behalf in connection with your use of our services and/or your purchase of any products or services.

Notwithstanding any other provisions contained herein, our liability arising from any breach of these Terms, negligence or otherwise shall not at any time exceed more than double the monetary value of any order placed via the Services.